Popular questions
How can we help you?
7 answers
Choose a package, select a registered member, pick home collection or lab visit, select a date and complete payment.
The yearly coupon allows up to four registered members to access eligible package prices for 365 days.
Yes. Non-members can book at the regular listed price. Membership is required only for special coupon pricing.
When the laboratory publishes your report, you can securely view and download it from My Reports.
Eligible bookings can be cancelled through patient support. Refund and benefit restoration depend on booking and collection status.
Home collection availability depends on the selected profile, address and serviceable PIN code.
Preparation differs by profile. Always check the instructions shown on the package and booking confirmation.
Use the arrows, mouse wheel, or select a question to explore.